Resolved Ended: 13:00 EDT - 31 October 2019
Initial setup issues of 4G LTE devices
We are currently experiencing some issues related to VS-4LU devices DURING INSTALLATION PERIOD. Symptoms are: - Initial synchronization between device, ...
Resolved Ended: 06:48 EDT - 31 October 2019
We are currently experiencing Network service issues on the 4G LTE devices
We are currently experiencing issues with the 4G LTE network service that might affect the communication performances with your telematics device. The team i...
Complete Ended: 01:00 EDT - 30 October 2019
Network Planned Maintenance
There will be a planned maintenance starting October 29th at 23h59 until October 30th at 01h00 EST. This planned maintenance is to improve communication perf...
Complete Ended: 00:00 EDT - 23 October 2019
Our 3G Network service provider has advised that a planned maintenance will be effective starting October 22nd at 18h00 until October 23rd at 00h00 EST. This...
Resolved Ended: 16:10 EDT - 10 October 2019
Apple iOS Application bug
A general bug has slipped into this version of the Apple iOS application and we have already identified the source of it and corrections have been made. If...
Resolved Ended: 16:08 EDT - 10 October 2019
Network service issues on some 3G devices
We are currently experiencing issues with the 3G network service that might affect the communication performances with your telematics device. The team is wo...
Resolved Ended: 09:57 EDT - 10 October 2019
Promotion banner link not working on Android 4.3.2
A general bug has slipped into this version of the Android application and we have already identified the source of it and corrections have been made. A ne...
Resolved Ended: 08:08 EDT - 5 October 2019
A small bug has slipped into this version of the Apple iOS application concerning iOS support for devices below iOS 10 that would make our app crash and we h...
Resolved Ended: 14:12 EDT - 4 October 2019
Android Application bug for Renewals
A small bug has slipped into this version of the Android application concerning the renewals section and we have already identified the source of it and corr...