Initial setup issues of 4G LTE devices

We've now resolved the incident. Thanks for your patience.

We are currently experiencing some issues related to VS-4LU devices DURING INSTALLATION PERIOD.

Symptoms are: - Initial synchronization between device, network and server is longer than usual

The team is working as fast as they can to resolve it. We will advise back when we receive an update.

We apologize for the inconvenience this may cause.